Halifax Seed Happiness Guarantee

At Halifax Seed we strive to ensure that the quality of each order meets your standards. Halifax Seed’s Happiness Guarantee ensures that you will be happy with your purchase, and if not, we’ll make it right.

Damaged Product

Please contact Halifax Seed immediately upon receiving any item that is damaged or incorrect.

Seeds

Seeds are living items that can be affected by multiple variables. Halifax Seed guarantees that all seed surpasses the standards set out by the Canada Seeds Act and Regulations. Please understand that we cannot accept responsibility for the results of extreme weather or garden neglect.  If at any time you are unhappy with a variety of home garden seed, please contact us and we will replace or refund you for the purchase value of the seed.

Hard Goods

If you are not fully satisfied with any product you have received, within 30 days simply send them back to us at:

Halifax Seed Company
5860 Kane St
Halifax, Nova Scotia
B3K 2B7

Please ensure you have a copy of your order number and reason for return included.  

Plant Material Return Policy

1 Year for shrubs, trees, perennials, roses (excluding hybrid teas and bare root), fruit (trees and bushes only)

90 days for tender perennials, tender Rhododendrons or plants zone 5 or higher

No guarantee - annual flowers, vegetable transplants, herbs, bare root fruit and veg, bulbs, houseplants including tropical plants, cacti and succulents

Receipt and dead plant must be presented for return. Plant replacement or store credit will be granted.

Credit Card Privacy & Security

Halifax Seed does not store your credit card information on our site. All payments are handled by a secure processing company. Halifax Seed does not share or sell any customer information.